Compensation Final Fantasy XIV players for congestion situation

Square Enix has apologized to the community of Final Fantasy XIV for the current congestion situation due to the start of early access for the Endwalker expansion on 3 December and will compensate everyone with free game time.

On The Lodestone, Naoki Yoshida, producer and director of Final Fantasy XIV, said the following:

Currently, all Worlds across all regions have been hitting the login cap for extremely long periods of time, and the progression of login queues is being slowed dramatically. Across the FFXIV service as a whole, the number of simultaneous logins has reached the hardware limit, and as a result, logging in has required an extremely long time, especially during “peak hours” when we tend to see increased player activity. For this, I am truly sorry.

All players who own the full version of the game and have an active subscription will be granted 7 days of free game time during the official release of Endwalker on 7 December. This also includes players who are currently playing on the 30-day free play period included when registering the full version of the game and those with multiple accounts.

Additional free game time will be announced at a later date if the congestion situation still persists.

Final Fantasy XIV: Endwalker will be released on 7 December (today) after being delayed for two weeks and is the fourth expansion (after Heavensward, Stormblood and Shadowbringers).